Benjamin Schubert

Personal Information

Date of birth: 27 December 1979

Nationality: German

Contact: Please get in touch via LinkedIn

Work experience


Airline E-Commerce Project / Implementations Manager at South African Airways SOC Ltd

+ lead of virtual project teams of up to 10 employees

+ project management / lead of during implementation of new E-Commerce products

+ co-ordination with stakeholders and external resources

+ conceptualization and implementation of new processes

+ quality assurance, analysis and optimization of existing processes

Successfully managed projects:

+ implementation of Amadeus Mobile SolutionsSouth African Airways first mobile booking engine

+ implementation of Amadeus e-Retail DX – a WCAG 2.0 compliant desktop booking engine meeting US DOT accessibility guidelines

+ implementation of a fully accessible responsive website at South African Airways meeting US DOT accessibility guidelines

+ implementation of Amadeus Ticket Changer – a tool for changing flight tickets online via Manage My Booking functionality

+ localization of into 9 languages



+ Analytical skills, critical thinking, divergent thinking, fresh ideas, negotiation, out of the box, holistic thinking

IT systems, programming languages, databases, E-Commerce, Online Marketing

+ accessibility, Atlassian JIRA, compliance, Content Management systems, E-Commerce shop systems, Google AdWords, Google Analytics, Google Webmaster Tools, HP Service Desk, HTML, MySQL, PHP, SEO, SEA, WCAG 2.0, website/interface localization

IT project management skills

+ conceptualization, cross device testing, drafting of IT specifications, interface testing, multi-variate testing, operations management, pre-delegation testing, product development, project management, project planning, quality assurance, regression testing, usability testing, user acceptance testing

Airline specific IT systems

+ Amadeus e-Retail, Amadeus FareXpert, Amadeus GDS, Amadeus Mobile Solutions, Amadeus Ticket Changer, Amadeus Site Manager


+ Amadeus case study about various successful implementations I have managed

+ Reference letter from Paul Pavlides, former HOD Digital & Alternate Sales at South African Airways

+ Presentation at the Amadeus Digital Merchandising conference, the worlds biggest conference for airline E-Commerce


+ South African Airways Ambassador of the year award 2010/2011

+ Amadeus award for the highest growth in airline ancillary sales 2016

Interested? Contact me at LinkedIn.